References

Companies and public and subsidised entities across a wide range of sectors rely on Assidu as their independent insurance broker for insurance, pension provision and risk management.

Their testimonials provide a practical insight into how we work: understanding the specific needs of each organisation, coordinating the expertise required and providing reliable, personal support over the long term.

Some of these relationships have lasted for more than ten years. Others illustrate the role Assidu has played in specific situations, such as managing a claim, making a strategic occupational pension decision, conducting a public tender or implementing a particular insurance solution.

Edilcapri LFG Zest Maturi Sampietro Plastifil OCST Laube FSG EOC Caritas AIL LAC Moka Efti
City of Lugano Private Bank Swiss4Win Casinò Lugano Casino Admiral Municipality of Capriasca Besfid Karen Caminada Somazzi Ferriere Cattaneo

Client testimonials

Caritas Ticino

Luigi Roncoroni, Head of Administration

Supported by Assidu SA since 2023.

WHAT WE VALUE ABOUT ASSIDU
Their professional experience and the personal, direct contact with specialists across the different areas of expertise.

WHY WE CHOSE ASSIDU
In addition to recommendations from people who already knew Assidu, the presentation of the company and its services allowed us to appreciate its family-owned character, expertise and close connection to the region. These factors gave us the confidence to choose Assidu.

WHEN ASSIDU MADE THE DIFFERENCE
There is no single moment. Rather, it is the range of situations and cases we have encountered throughout our collaboration.

ASSIDU IN THREE WORDS
Competent, reliable and collaborative.

Opera Femminile Don Guanella care homes in Ticino

Matteo Talleri, Administrative Director

Supported by Assidu SA since 2007.

WHAT WE VALUE ABOUT ASSIDU
Reliability, expertise and availability.

WHY WE CHOSE ASSIDU
Expertise.

WHEN ASSIDU MADE THE DIFFERENCE
When we had to conduct a public procurement procedure for sickness and accident insurance, Assidu was a key partner.

ASSIDU IN THREE WORDS
Competent, available, reliable.

Casinò Lugano SA

Yuliya Castelli, Head of Finance and Compliance

Supported by Assidu SA since 2012.

WHAT WE VALUE ABOUT ASSIDU
Personalised advice based on a comprehensive market analysis and tailored solutions that combine financial value with comprehensive risk coverage.

WHY WE CHOSE ASSIDU
Their expertise.

WHEN ASSIDU MADE THE DIFFERENCE
“Luck is when preparation meets opportunity.” On Assidu's recommendation, we had taken out cover against the consequences of epidemics. When we were forced to close due to Covid in 2020, that decision enabled us to receive a significant insurance payment, making a decisive contribution to our company's financial stability.

ASSIDU IN THREE WORDS
Expertise, reliability, vision.

Municipality of Capriasca

Consuelo Rovelli, Head of Human Resources

Supported by Assidu SA since 2001.

WHAT WE VALUE ABOUT ASSIDU
The principal added value is undoubtedly the high level of professionalism and expertise of the team, which consistently provides precise and reliable solutions. Their ability to understand our requirements and provide practical support helps us optimise our processes and makes the collaboration particularly valuable.

WHY WE CHOSE ASSIDU
The decisive factor in choosing Assidu SA as our partner was their ability to understand our specific needs rapidly, combined with the professionalism and transparency demonstrated from our very first discussions. Their combination of expertise, availability and a proactive approach immediately gave us confidence that we could rely on a dependable partner.

WHEN ASSIDU MADE THE DIFFERENCE
One example among many is their management of public procurement procedures for the renewal of several insurance policies, from responding to questions submitted by participating insurers through to preparing the award and outcome communications.

ASSIDU IN THREE WORDS
Professional, competent and available.

Fondazione San Gottardo

Francesco Fornaciarini, Head of Human Resources

Supported by Assidu SA since 2009.

WHAT WE VALUE ABOUT ASSIDU
The high level of expertise and professionalism of their employees, combined with a comprehensive view of the market that enables us to make informed decisions with the confidence of having a highly reliable partner alongside us.

WHY WE CHOSE ASSIDU
Working with an insurance broker enables us to select solutions that best meet our requirements while relying on a partner who understands and takes account of our organisation's specific characteristics.

WHEN ASSIDU MADE THE DIFFERENCE
Their support with strategic decisions relating to occupational pension provision and public procurement requirements.

ASSIDU IN THREE WORDS
Availability, professionalism and precision.

Karen SA

Serena Carlino, Administration and Accounting

Supported by Assidu SA since 2023.

WHAT WE VALUE ABOUT ASSIDU
The direct relationship with our advisers, who take the time to understand the specific characteristics of our business. We benefit from a single point of contact who represents our interests, without having to deal directly with the insurance companies ourselves.

WHY WE CHOSE ASSIDU
The trust we place in our adviser, the clarity of the services provided and the ability to manage all our insurance arrangements through a single point of contact.

WHEN ASSIDU MADE THE DIFFERENCE
During a helicopter operation in Africa, we needed to extend our insurance coverage to several African countries. Our adviser coordinated with the insurers, obtained confirmation of cover within the required timeframe and contributed to the successful execution of the operation.

ASSIDU IN THREE WORDS
Reliable, fast, clear.

Laube SA

Antonietta Morgantini, Administrative Director

Supported by Assidu SA since 2004.

WHAT WE VALUE ABOUT ASSIDU
The speed and professionalism of their support.

WHEN ASSIDU MADE THE DIFFERENCE
Excellent support and advice in identifying an appropriate occupational pension solution.

ASSIDU IN THREE WORDS
Reliability, professionalism and, not least, kindness.

LFGZEST

Rosy Mantia, Managing Director

Supported by Assidu SA since 2020.

WHAT WE VALUE ABOUT ASSIDU
Expertise and professionalism.

WHEN ASSIDU MADE THE DIFFERENCE
Assidu is an important partner for our company, even though we have not had to deal with any particular emergency situations to date.

ASSIDU IN THREE WORDS
Professional, reliable, competent.

Maturi e Sampietro SA

Sladan Ranic, Director of Administration and Finance

Supported by Assidu SA since 2021.

WHAT WE VALUE ABOUT ASSIDU
Competent, professional, reliable and responsive advice and support, both in the management of our insurance arrangements and in claims handling.

WHY WE CHOSE ASSIDU
Their expertise, the specialist knowledge available across different fields and the scale of their organisation, which ensures continuity in the support we receive.

WHEN ASSIDU MADE THE DIFFERENCE
Since Assidu began managing our insurance portfolio, we have felt supported and confident in every matter. Whatever the question, we always receive a prompt response backed by a very high level of expertise. We also benefit from rigorous follow-up on all important deadlines and administrative requirements.

ASSIDU IN THREE WORDS
Competent, reliable, responsive.

Moka Efti CH

Giorgio Colombo, Chief Operating Officer

Supported by Assidu SA since 2024.

WHAT WE VALUE ABOUT ASSIDU
A serious and reliable partner for managing all our corporate insurance arrangements, supported by competent specialists in both advisory services and claims management.

WHY WE CHOSE ASSIDU
Our twenty-year relationship with our adviser.

WHEN ASSIDU MADE THE DIFFERENCE
Highlighting a single situation would not do the relationship justice.

ASSIDU IN THREE WORDS
Professional, reliable and competent.

OCST

Aldo Ragusa, Administrative Secretary

Supported by Assidu SA since 2024.

WHAT WE VALUE ABOUT ASSIDU
Their advisory capabilities across all relevant areas, their negotiating strength with insurers and their transparency throughout the process.

WHY WE CHOSE ASSIDU
A solid organisational structure and shared values.

ASSIDU IN THREE WORDS
Competent, reliable and transparent.

P.L. Valli

Sara Regazzoni, Member of the Executive Management

Supported by Assidu SA since 2007.

WHAT WE VALUE ABOUT ASSIDU
A single partner for all our company's insurance and occupational pension needs.

WHY WE CHOSE ASSIDU
Their expertise and their ability to optimise both our insurance cover and premium costs.

WHEN ASSIDU MADE THE DIFFERENCE
In the course of our day-to-day activities, we have felt exceptionally well supported on many occasions.

ASSIDU IN THREE WORDS
Competent, efficient and versatile.

PKB Private Bank SA

Monica Malnati, Group Head HR

Supported by Assidu SA since 2022.

WHAT WE VALUE ABOUT ASSIDU
Their expertise in insurance and occupational pensions, as well as the availability of the team members we work with.

WHEN ASSIDU MADE THE DIFFERENCE
On several occasions, primarily due to the specific characteristics of our organisation.

ASSIDU IN THREE WORDS
Expertise, professionalism, availability.

Meet our clients

Every organisation has its own history, expertise and identity.

Through these portraits, we invite you to discover the activities of some of our clients, the milestones that have shaped their development, the people behind their organisations and the projects defining their future. Their stories are illustrated with photographs that provide an authentic view of their day-to-day reality.

Each article concludes with a closer look at the insurance, pension or risk-management challenges specific to the activity presented, as well as the support provided by Assidu.